Subject: Commerce
Number of items at this level: 2.
Anderson, Chris (2006) The Long Tail: Why the Future of Business is Selling Less of More. Hyperion, New York, New York. ISBN 1401302378 (10); 9781401302375 (13) Fitzsimmons, James A. (2003) Is self-service the future of services? Managing Service Quality, 13 (6). pp. 443-444. ISSN 0960-4529 |